Warehouse Supervisor
Job Description
Working- 1 st shift
Hours 7:30am-4:30pm Mon-Thurs, 7:30am-4pm Fri
Role Overview
The Warehouse Supervisor is responsible for the day-to-day operation of the Chicago warehouse,
including opening and closing the site, ensuring operational safety, managing and developing
warehouse operatives, and delivering world-class service through effective throughput
management across all warehouse functions.
Our Guiding Principles
We believe in fostering a culture of care within our team, where each member is valued, supported,
and encouraged to thrive. Our commitment to knowledge ensures that we continually learn and
grow, both individually and collectively, sharing insights and expertise to elevate our entire
organisation. Embracing innovation means that we not only adapt to change but actively seek
creative solutions, inspiring a dynamic and forward-thinking environment. With grit as a driving
force, we approach challenges with determination, resilience, and a shared commitment to
excellence.
These values aren't just for our customers; they are the cornerstone of how we want to engage with
one other, creating and owning workplace culture that reflects who we are as people and how we
want to be portrayed.
Additional Information
Core Responsibilities Daily Operations · Oversee all warehouse activities to ensure accuracy, productivity, and compliance. · Open and close the warehouse each day, ensuring security procedures are followed. · Allocate work to meet daily throughput targets and KPIs. · Monitor performance and redeploy resources as needed to ensure OTIF fulfilment. · Maintain a clean, safe, and organized facility. · Communicate effectively with other departments, including customer service and procurement.
Health & Safety Compliance · Enforce OSHA and company health and safety standards at all times. · Conduct daily safety checks and ensure incident reporting is accurate and timely. · Promote a safety-first culture among all operatives
Team Leadership & Development · Train, coach, and mentor warehouse operatives to ensure consistent high performance. · Conduct regular performance reviews and provide feedback. · Foster teamwork, accountability, and continuous improvement.
Inventory Control & Fulfilment · Oversee stock accuracy through regular cycle counts and inventory checks. · Ensure timely and accurate picking, packing, and shipping. · Work closely with inbound and outbound logistics partners
Process Improvement · Identify and implement improvements to increase efficiency and reduce costs. · Support lean warehouse methodologies and continuous improvement initiatives
Annual Duties · Lead annual safety refreshers and operational training. · Review and update Standard Operating Procedures (SOPs) for efficiency and compliance. · Assist in Operations budget planning